If you are not completely satisfied with your purchase we will exchange your device or provide a refund, subject to the following conditions:

  • Returns for exchange or refund must be made within 30 days of purchase
  • All returned or exchanged items must be in new condition, in their original box, and must include all packaging materials and accessories
  • Refunds will be issued in the same payment form as the original purchase
  • All returned products will be inspected to ensure the above conditions are met prior to issuing a refund

Returns or replacements may be subject to shipping, handling, replacement and/or restocking fees.  Original shipping fees are not refundable.

Diamond Kinetics provides a 1 year manufacturers warranty.  For more information visit www.diamondkinetics.com/warranty.